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1) Introduction

Welcome to PBA Electrical & Renewables Ltd ("we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website ("Website") or use our services.

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2) Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: This may include your name, address, email address, phone number, and other contact details.
  • Technical Information: We collect information about your device, IP address, browser type, operating system, and browsing behaviour on our Website.
  • Service-Related Information: This includes information related to the services you request from us, such as details of electrical issues, service dates, and communication preferences.
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3) How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To schedule and provide electrical services, respond to your inquiries, and communicate with you about our services.
  • Improving Our Website: To analyse how our Website is used and to enhance its functionality and user experience.
    Marketing and Promotions: To send you information about our services, promotions, and updates that may be of interest to you, subject to your communication preferences.
  • Legal Compliance: To comply with legal obligations and protect our rights and interests.
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4) Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you.
  • Legal Requirements: We may disclose your information if required by law, or in response to a legal process, such as a court order or subpoena.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
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5) Data Security

We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and secure data storage to prevent unauthorized access, use, or disclosure.

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6) Your Rights

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
  • Objection: You can object to the processing of your personal information for certain purposes, such as marketing.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

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7) Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our Website. You can control cookies through your browser settings and other tools.

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Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

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9) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this Privacy Policy periodically.

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10) Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

PBA Electrical & Renewables Ltd
22 Fernleigh Rise, Aylesford ME20 6BP
01732 247237

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